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Get in touch with us

Do you have a query that you would like to discuss directly with us and that has not already been answered in the in the FAQ? Below you can find the contact details of our branches in Switzerland and Germany as well as of our Infoline for medical professionals & Pharmacovigilance. You can also send us your request by using the contact form at the bottom of the page.

Front Desk

Iscador AG Switzerland

Kirschweg 9
4144 Arlesheim
Tel. +41 61 706 72 22
Fax +41 61 706 72 33

Iscador AG Germany

Spitalstraße 22
79539 Lörrach
Tel. +49 (0)7621 162 26 00
Fax +49 (0)7621 162 26 01


Opening hours front desk:
MO – THU: 08:00 – 12:00 and 13:00 – 16:00
FR: 08:00 – 12:00
Please note that opening hours may vary on holidays.

Infoline for medical professionals & pharmacovigilance

Switzerland and Principality of Liechtenstein
Tel. 0800 706 700 (free)
infoline@iscador.ch

Germany
Tel. 0800 706 7000 (free)
infoline@iscador.de

Austria, France, Italy, New Zealand, Sweden, United Kingdom
Tel. 00800 706 70000 (free)
Fax +49 (0)7621 162 26 02

All other countries
Tel. +49 7621 162 26 00
Fax +49 (0)7621 162 26 02
infoline@iscador.com


Opening hours:
MO – THU 9:00 – 12:00 CET
Please note that opening hours may vary on holidays.


Our Infoline team is at your service:

  • For professional inquiries regarding the use of our products
  • For medical-scientific consultation (medical sciences)
  • For reports on adverse reactions (pharmacovigilance)

Written enquiries can be sent to us at any time via e-mail or the contact form below. We will do our best to answer you within one working day. Medical professionals can also access our online therapy recommendations and FAQ answers 24/7 in the professionals section of our website.

Please note that the law does not allow us to respond to inquiries by private individuals (patients, relatives, the interested public) about the use of our products. If you have any questions about the therapeutic use of our products, please contact a medical professional directly. Our Practice Finder will help you find clinics and healthcare professionals in the field of integrative oncology.

Pre-Wholesale and direct orders for pharmacies in Germany

Iscador AG Germany

Pre-Wholesale/Direct ordering for wholesale retailers and pharmacies
Reutackerstrasse 10
79591 Eimeldingen

Tel. +49 (0)7621 913 70 37
Fax. +49 (0)7621 913 70 38


Opening hours:
MO – THU 7:30 – 16:30
FR 7:30 – 14:00
Please note that opening hours may vary on holidays.

Delivery

Iscador AG Switzerland

Delivery for reception, production, ampullation
Kirschweg 9
4144 Arlesheim

Contact: Front desk team
Tel. +41 61 706 72 22

Delivery for Stockkeeping and Packaging
Grellingerweg 4
CH-4144 Arlesheim

Contact: Björn Stehle
Tel. +41 61 706 75 05

Contact form

Please select the reason for your request.

Medical advice & pharmacovigilance

Consent

I consent to Iscador AG, with headquarters in Arlesheim, Switzerland, and subsidiary in Lörrach, Germany, storing and processing my personal data for the purpose of processing my request. They will only be used for this purpose and will not be passed on to third parties. I can object to this consent in whole or in part at any given time

Ordering/Availability (for wholesale and specialized trade)

Consent

I consent to Iscador AG, with headquarters in Arlesheim, Switzerland, and subsidiary in Lörrach, Germany, storing and processing my personal data for the purpose of processing my request. They will only be used for this purpose and will not be passed on to third parties. I can object to this consent in whole or in part at any given time

Press inquiries

Consent

I consent to Iscador AG, with headquarters in Arlesheim, Switzerland, and subsidiary in Lörrach, Germany, storing and processing my personal data for the purpose of processing my request. They will only be used for this purpose and will not be passed on to third parties. I can object to this consent in whole or in part at any given time

Other inquiries

Consent

I consent to Iscador AG, with headquarters in Arlesheim, Switzerland, and subsidiary in Lörrach, Germany, storing and processing my personal data for the purpose of processing my request. They will only be used for this purpose and will not be passed on to third parties. I can object to this consent in whole or in part at any given time