{"id":237340,"date":"2024-01-31T11:27:12","date_gmt":"2024-01-31T10:27:12","guid":{"rendered":"https:\/\/preview.iscador.com\/agb\/"},"modified":"2024-03-04T15:08:06","modified_gmt":"2024-03-04T14:08:06","slug":"agb","status":"publish","type":"page","link":"https:\/\/iscador.com\/en\/agb\/","title":{"rendered":"AGB"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"237340\" class=\"elementor elementor-237340 elementor-237067\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f982c4 e-flex e-con-boxed e-con e-parent\" data-id=\"5f982c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9322190 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"9322190\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General terms and conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-971cc31 e-flex e-con-boxed e-con e-parent\" data-id=\"971cc31\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c99904 iscador-akkordeon elementor-widget elementor-widget-n-accordion\" data-id=\"8c99904\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1470\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1470\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Iscador AG Switzerland <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1470\" class=\"elementor-element elementor-element-7bcda28 e-con-full e-flex e-con e-child\" data-id=\"7bcda28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87bc8ce elementor-widget elementor-widget-text-editor\" data-id=\"87bc8ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>as of February 2018<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48256a8 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"48256a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Terms and Conditions and Return Policy in PDF (Download):<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8af0682 iscador-text elementor-widget elementor-widget-text-editor\" data-id=\"8af0682\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>AGB: <a href=\"https:\/\/iscador.com\/wp-content\/uploads\/2024\/02\/IAG_AGB_CH_eng_03_2018.pdf\" target=\"_blank\" rel=\"noopener\">IAG_AGB_CH_eng_03_2018.pdf<\/a><\/li><li>Return Policy: <a href=\"https:\/\/iscador.com\/wp-content\/uploads\/2024\/02\/IAG_Retourenregelung_CH_eng__03_2018.pdf\" target=\"_blank\" rel=\"noopener\">IAG_Retourenregelung_CH_eng__03_2018.pdf<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22c602e iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"22c602e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Section 1 General information\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fece61 elementor-widget elementor-widget-text-editor\" data-id=\"1fece61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our deliveries and services are performed exclusively in accordance with our General Terms and Conditions. If a provision of these General Terms and Conditions should be ineffective the remaining provisions shall remain unaffected by this. These provisions apply to consumers, entrepreneurs or both (hereinafter called buyer(s)).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0576a60 elementor-widget elementor-widget-text-editor\" data-id=\"0576a60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The current version of the GTC, which can be found online at <a href=\"http:\/\/www.iscador.com\/agb\">www.iscador.com\/agb<\/a>, is always valid. It replaces all previous versions. A printed copy of the version valid at the time of the award of contract and the order date, stating the respective status, can always be requested from Iscador AG.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97e9502 elementor-widget elementor-widget-text-editor\" data-id=\"97e9502\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Iscador AG is entitled to change the General Terms and Conditions in the event of new developments, changes in jurisdiction and other valid reasons. These are always valid for every subsequent award of contract and order and delivery (new contracts) after their publication online at <a href=\"http:\/\/www.iscador.com\/agb\">www.iscador.com\/agb<\/a>. The procedure for ongoing contracts is governed by general law.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ceea191 elementor-widget elementor-widget-text-editor\" data-id=\"ceea191\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Upon the award of the contract and the order the valid version of the General Terms and Conditions which are pointed out to the purchaser in the event of interim updates, is recognised insofar as nothing else was expressly agreed upon prior to this in writing. Conflicting or differing terms and conditions of purchase of the buyer shall only become part of the contract after Iscador AG has provided its written consent.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e74cda iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"2e74cda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Section 2 Offer, award of contract, prices<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe3d2b7 elementor-widget elementor-widget-text-editor\" data-id=\"fe3d2b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our offers are subject to change. Orders by the buyer as well as other agreements and assurances shall only be effective and binding once we have issued our confirmation in writing. If the creditworthiness of the buyer is reduced, the seller reserves the right to cancel the contract. Our deliveries and services are performed on the basis of the respectively valid pricelists. Unless otherwise stated, all the prices quoted are as a general rule in euros (CHF) excluding statutory VAT. Standard delivery of merchandise is performed as a package within Switzerland. Orders exceeding an order value of CHF 200.00 shall be delivered free of charge. A minimum quantity surcharge of CHF 25.00 shall be charged for orders under CHF 200.00.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5ad955 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"d5ad955\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Section 3 Delivery<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ff052f elementor-widget elementor-widget-text-editor\" data-id=\"3ff052f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Delivery periods commence upon the date of order confirmation. If an agreed delivery date is exceeded, the buyer is entitled to set a grace period of two weeks. If the delivery obligation is not fulfilled by the expiry of this period, the buyer may cancel the order.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41aec98 elementor-widget elementor-widget-text-editor\" data-id=\"41aec98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If failure to observe the delivery deadlines is due to force majeure or other disturbances for which we are not responsible, e.g. disruptions of operations, shortage of raw materials, strikes, traffic disruptions and delivery disruptions of suppliers, the agreed delivery deadlines shall be extended accordingly.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b44d90 elementor-widget elementor-widget-text-editor\" data-id=\"7b44d90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The ordering party shall only be entitled to claims for compensation for damages caused by delay if the delays were caused by gross negligence or intent.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c02df4 elementor-widget elementor-widget-text-editor\" data-id=\"1c02df4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Part deliveries and corresponding invoices are permissible if they are reasonable for the buyer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d950854 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"d950854\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Section 4 Offsetting and retention<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c86b73e elementor-widget elementor-widget-text-editor\" data-id=\"c86b73e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Offsetting against our claim is only permissible if the claim of the buyer is undisputed or has been recognised by declaratory judgement. The buyer may only assert rights of retention if they result from the same legal relationship with the seller.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-565a402 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"565a402\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Section 5 Warranty and notice of defects\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66116ae elementor-widget elementor-widget-text-editor\" data-id=\"66116ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Iscador AG warrants that the delivered goods are complete and free of defects at the time of the transfer of risk. The buyer must inspect the goods for completeness and obvious defects immediately following receipt.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-939582b elementor-widget elementor-widget-text-editor\" data-id=\"939582b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The warranty rights of the buyer due to defects of the product shall expire 6 months following the receipt of the goods by the buyer. If the buyer is a consumer, the warranty claims of the buyer shall become statute-barred two years after delivery of the goods to the buyer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6344f96 elementor-widget elementor-widget-text-editor\" data-id=\"6344f96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Externally recognisable defects (transport damage, quantity deviations) must be noted on every delivery note and immediately reported to returns@iscador.com, but no later than within 5 working days of delivery of the goods. In the event of damage in transit the production of a damage report must also be requested from the haulier. Defects that are not immediately identifiable (hidden) must be reported to Iscador AG immediately after they have been identified, but at the latest upon the expiry of the warranty period. In the case of defects that are reported later Iscador AG shall reject any warranty and liability insofar as this is legally permissible.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d073770 elementor-widget elementor-widget-text-editor\" data-id=\"d073770\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If the delivered goods are defective and the buyer has provided a notice of defect in accordance with the contract, the defective goods shall be returned and replaced or credited by Iscador AG. However, the returning of the goods or replacement delivery is at any rate only possible if and to the extent that fault-free replacement goods are still available at Iscador AG. All further warranty claims and legal remedies of the buyer shall- insofar as they are legally permissible &#8211; be prohibited.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-357efe4 elementor-widget elementor-widget-text-editor\" data-id=\"357efe4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If the buyer fails to examine the goods or to notify of the defects in a timely manner, the delivered goods shall be deemed to have been approved.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d885ae9 elementor-widget elementor-widget-text-editor\" data-id=\"d885ae9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If defects can be attributed to improper or inappropriate treatment or storage at the buyer\u2019s premises, any liability on the part of Iscador AG shall be excluded.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c637c4 elementor-widget elementor-widget-text-editor\" data-id=\"8c637c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The buyer is entitled to a replacement delivery if items with an expiry date of less than 3 months are delivered or individual batches are withdrawn by Iscador AG or an authority, provided the return is performed by the buyer within two months of the announcement.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b898141 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"b898141\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Section 6 Returns and complaints<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d60cdea elementor-widget elementor-widget-text-editor\" data-id=\"d60cdea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>There is no right of return vis-\u00e0-vis Iscador AG in principle for goods that have been properly delivered. In the case of any return or complaint, notification must always be provided in advance of the intended return shipment that must generally be prepaid and in particular also in those cases where the goods were not purchased directly from Iscador AG as a seller. Please note our separate return policy concerning this. In the event of an unjustified return or complaint of properly delivered goods, Iscador AG may charge a gross processing fee of CHF 20.00. In the event of a deterioration in the condition of the goods, restriction of the saleability, damage due to improper handling or defective packaging of the return, the potential additional right of compensation for damages or claims for damages also remains reserved.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70f0b4e iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"70f0b4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Section 7 Returns and exchanges\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f022ce elementor-widget elementor-widget-text-editor\" data-id=\"3f022ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The return and exchange of goods delivered fault-free and in accordance with the contractual agreement is excluded.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df38d7a elementor-widget elementor-widget-text-editor\" data-id=\"df38d7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The separate Returns Regulations of Iscador AG shall be binding for returns.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f67fb1 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"1f67fb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Section 8 Conclusion of contract\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-189fd47 elementor-widget elementor-widget-text-editor\" data-id=\"189fd47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Upon the conclusion of the contract, the buyer expressly accepts the terms and conditions of Iscador AG as part of the contract.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8497f4b elementor-widget elementor-widget-text-editor\" data-id=\"8497f4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Offers made by Iscador AG are non-binding unless they are expressly designated as &#8220;binding&#8221;. If Iscador AG does not raise an objection to an order received based on an offer within three working days, then the provisions of the offer shall come into force.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40b787e elementor-widget elementor-widget-text-editor\" data-id=\"40b787e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Iscador AG is additionally entitled, but not obliged, to already deliver goods on the basis of verbal orders from buyers.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48d5bd8 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"48d5bd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Section 9 Payment conditions<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7be67b6 elementor-widget elementor-widget-text-editor\" data-id=\"7be67b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Payment conditions: 30 days net from date of invoice.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b22beb3 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"b22beb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Section 10 Default in payment<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eed003c elementor-widget elementor-widget-text-editor\" data-id=\"eed003c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If the buyer does not observe the payment deadline the buyer shall be in default following the expiry of the deadline. In this case, Iscador AG is entitled to demand default interest of 2% of the net invoice amount from the second reminder onwards.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa813f5 elementor-widget elementor-widget-text-editor\" data-id=\"fa813f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If a delay occurs in the payments, Iscador AG also has the right to suspend or withdraw from all delivery and credit obligations entered into without setting a grace period. The same applies if the buyer becomes insolvent.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1771271 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"1771271\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Section 11 Liability\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1b3e51 elementor-widget elementor-widget-text-editor\" data-id=\"e1b3e51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Iscador AG is only liable for damages incurred by the buyer due to intentional or grossly negligent behaviour on the part of Iscador AG. Any further liability shall be excluded insofar as this is legally permissible. In particular, Iscador AG is not liable for direct or indirect damages such as lost profits, savings that have not been realised, loss of business opportunities or claims of third parties.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce39b27 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"ce39b27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Section 12 Non-disclosure clause\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0b711d elementor-widget elementor-widget-text-editor\" data-id=\"a0b711d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Iscador AG and the buyer shall undertake not to disclose any information regarding the terms of the contract (including discounts) as well as business and trade secrets to third parties, which are known to them as a result of the processing of goods orders.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7405e4 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"f7405e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Section 13 Place of Jurisdiction<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-363dd80 elementor-widget elementor-widget-text-editor\" data-id=\"363dd80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The exclusive place of jurisdiction for all disputes, claims from or in connection with these General Terms and Conditions, or individual deliveries is Arlesheim, BL. If the buyer is a consumer, the courts at his\/her domicile and the courts at the headquarters of Iscador AG are optionally available to him\/her.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d359c15 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"d359c15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Section 14 Choice of law<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cd63b4 elementor-widget elementor-widget-text-editor\" data-id=\"1cd63b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>These General Terms and Conditions or individual deliveries are subject to Swiss substantive law in all parts (excluding the provisions of the Vienna Convention on the International Sale of Goods).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1471\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1471\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Iscador AG Germany <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1471\" class=\"elementor-element elementor-element-176f4fb e-con-full e-flex e-con e-child\" data-id=\"176f4fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2943a70 elementor-widget elementor-widget-text-editor\" data-id=\"2943a70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As of January 2024<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53bc475 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"53bc475\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Terms and Conditions and Return Policy in PDF (Download):<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-662be32 iscador-text elementor-widget elementor-widget-text-editor\" data-id=\"662be32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/iscador.com\/wp-content\/uploads\/2024\/02\/IAG_AVB_DE_en_2.0_01.2024.pdf\" target=\"_blank\" rel=\"noopener\">IAG_AVB_DE_en_2.0_01.2024<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b86f37 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"7b86f37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">I. Scope, conclusion of contract<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13717a9 elementor-widget elementor-widget-text-editor\" data-id=\"13717a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. These terms and conditions of sale only apply to persons, who act upon conclusion of the contract in the exercise of their commercial or independent professional activity (entrepreneurs as defined by Section 14 of the German Civil Code (BGB)), legal persons under public law and special funds under public law.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31f7baa elementor-widget elementor-widget-text-editor\" data-id=\"31f7baa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>2. For all our deliveries &#8211; including future deliveries &#8211; to purchasers as defined by Section I. (hereinafter referred to as &#8220;Purchaser&#8221;), the following terms and conditions shall exclusively apply, unless otherwise agreed in writing. The terms and conditions of the purchaser shall not become part of the contract, even if we do not expressly object to them.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae8af91 elementor-widget elementor-widget-text-editor\" data-id=\"ae8af91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3. Verbal collateral agreements or undertakings of our employees, which go beyond the contents of the written contract or change these conditions to our disadvantage, shall only be effective after we have confirmed them in writing.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a751b67 elementor-widget elementor-widget-text-editor\" data-id=\"a751b67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>4. Our offers are non-binding insofar as they are not expressly designated as binding. Contracts shall only come into being through our written confirmation of order or delivery. Fax or emails are also accepted written forms.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21cd045 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"21cd045\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">II. Prices and terms of payment\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d46fdd elementor-widget elementor-widget-text-editor\" data-id=\"6d46fdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. Our prices result from the respective valid price list and within Germany are delivery duty paid (DDP) shipping point and in other European countries FCA from Ehrenkirchen (Incoterms\u00ae 2010) net in Euro including packaging in parcels and where applicable plus statutory turnover tax.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26e94a2 elementor-widget elementor-widget-text-editor\" data-id=\"26e94a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>2. In the case of orders of less than \u20ac 200.00, we shall charge a minimum quantity surcharge of \u20ac 25.00.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-150aa97 elementor-widget elementor-widget-text-editor\" data-id=\"150aa97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3. Payments shall be transferred to our account within 30 days of receipt of the invoice without any deduction and free of charges. The decisive factor in terms of the timeliness of payment is irrevocable payment of the amount into our account.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-876727c elementor-widget elementor-widget-text-editor\" data-id=\"876727c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>4. A delay in payment or other circumstances that indicate a significant deterioration in the financial circumstances of the purchaser following conclusion of the contract entitle us to demand immediate payment of all our claims which are based on the same legal relationship.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-242c4fc elementor-widget elementor-widget-text-editor\" data-id=\"242c4fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>5. In the event of a delay in payment we shall charge interest of 9 percentage points above the basic rate of interest, but at least 10%.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb6fb67 elementor-widget elementor-widget-text-editor\" data-id=\"cb6fb67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>6. The purchaser is only entitled to withhold payments or set off against counterclaims insofar as its counterclaims are undisputed or have been legally established.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff52756 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"ff52756\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">III. Delivery, transfer of risk, force majeure, default\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b77bc84 elementor-widget elementor-widget-text-editor\" data-id=\"b77bc84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. Delivery within Germany is performed DDP shipping point and in other European countries FCA Ehrenkirchen (Incoterms\u00ae 2020). Unless otherwise stated in our order confirmation, our dispatch center is located at Reutackerstr. 10, DE-79591 Eimeldingen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71a0467 elementor-widget elementor-widget-text-editor\" data-id=\"71a0467\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>2. Partial deliveries are permissible to a reasonable extent.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ba0a13 elementor-widget elementor-widget-text-editor\" data-id=\"5ba0a13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3. An agreed delivery period commences upon receipt of the confirmation of order, but not before clarification of all details of the order execution, the provision of any documents required for the delivery that need to be procured by the purchaser, permits as well as receipt of an agreed down payment or guarantee of payment.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-727522b elementor-widget elementor-widget-text-editor\" data-id=\"727522b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>4. Our delivery obligation is subject to timely and correct self-delivery by our suppliers, unless the incorrect or delayed self-delivery is our fault. In this case we can withdraw from the contract.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7792301 elementor-widget elementor-widget-text-editor\" data-id=\"7792301\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>5. Based on Based on DDP shipping point (Incoterms\u00ae 2010) the risk shall be transferred to the purchaser following delivery. In the case of European deliveries the risk based on FCA Ehrenkirchen Incoterms\u00ae 2010 shall be transferred to the purchaser following shipment. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-551ff14 elementor-widget elementor-widget-text-editor\" data-id=\"551ff14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>6. Force majeure, e.g. mobilisation, war, rebellion or similar unforeseen, unavoidable or unacceptable events, which we are not responsible for, e.g. strikes, lockouts, industrial disputes, difficulties in material procurement, transportation delays, shortages of labour, energy or raw materials, government measures, and difficulties in obtaining permits, especially import or export licences, shall prolong the delivery deadlines by the duration of the disruption and its impacts. This shall also apply if the obstructions occur at the premises of our upstream suppliers or during an existing delay. If the obstruction is not merely temporary in nature both parties are entitled to withdraw from the contract. Claims for damages shall be excluded in the cases stated in Section 6 of this Article III.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bb0a49 elementor-widget elementor-widget-text-editor\" data-id=\"7bb0a49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>7. If we are in default and the Purchaser consequently suffers a damage\/loss, our liability in cases of ordinary negligence shall be limited to 0.5% per completed week of default, but in total to max. 5% of the net invoice amount of the part of the delivery affected by the default. Statutory claims for compensation in lieu of performance in accordance with Article VII shall remain unaffected.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b1a30a iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"7b1a30a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 21.6px\">IV. Retention of title<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4128489 elementor-widget elementor-widget-text-editor\" data-id=\"4128489\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. We shall retain title of the goods delivered until we receive all the payments from the existing business relationship with the Purchaser. If there is a current account relationship with the Purchaser, the retention of title shall extend to the recognised balance.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ad5cf3 elementor-widget elementor-widget-text-editor\" data-id=\"9ad5cf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>2. The Purchaser is obliged to carefully store the goods subject to retention of title and to sufficiently insure them at its own cost against loss and damage at the replacement value. The Purchaser shall now already assign us claims arising from the insurance relationship to the transfer of title subject to a condition precedent. We shall accept the assignment.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3cf561 elementor-widget elementor-widget-text-editor\" data-id=\"b3cf561\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3. The Purchaser may sell the goods subject to retention of title, in the ordinary course of business, however, assigns to us all claims from the resale of the goods subject to retention of title in full in advance. We shall accept the assignment. We shall accept the assignment.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0493819 elementor-widget elementor-widget-text-editor\" data-id=\"0493819\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>4. The Purchaser is entitled to collect the accounts receivables assigned to us as long as it meets its payment obligations. If the Purchaser no longer meets its payment obligations we can revoke the authorisation to resell and demand that the Purchaser notifies us of the accounts receivables assigned and its debtors, provides us with all the necessary information for the collection, hands over relevant documents and informs the debtors of the assignment. The taking back of the goods subject to retention of title is not deemed to be a withdrawal of the contract. If we declare the withdrawal of the contract we are entitled to sell the goods on the open market.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d78dc5a elementor-widget elementor-widget-text-editor\" data-id=\"d78dc5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>5. The Purchaser must immediately inform us if third parties access goods subject to retention of title. Costs incurred by the resisting of such an action shall be assumed by the Purchaser, unless they can be collected from the third party.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41f6f1e elementor-widget elementor-widget-text-editor\" data-id=\"41f6f1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>6. If the value of the securities exceeds our accounts receivables by more than 10% then we shall thus upon the Purchaser\u2019s request release securities of its choice.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a905ac iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"5a905ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 21.6px\">V. Defects and taking back of goods<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fef293c elementor-widget elementor-widget-text-editor\" data-id=\"fef293c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. Our product descriptions do not constitute any warranty.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-683f7b9 elementor-widget elementor-widget-text-editor\" data-id=\"683f7b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>2. The Purchaser may only assert any rights due to material defects if it has duly fulfilled its legal obligations to inspect and issue a complaint concerning the goods delivered. The Purchaser must inspect the goods immediately following their delivery for any obvious material defects. The Purchaser must immediately notify us of obvious material defects following delivery, and of concealed defects immediately following their discovery.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-001bab2 elementor-widget elementor-widget-text-editor\" data-id=\"001bab2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3. Notifications of defects must be submitted in writing, if possible by email, stating the nature and extent of the defect to the following address: <a href=\"mailto:returns@iscador.com\">returns@iscador.com<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a41108 elementor-widget elementor-widget-text-editor\" data-id=\"2a41108\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>4. Insofar as we have undertaken to transport the goods, the Purchaser shall in addition to its obligations under paragraphs 2 and 3 of this Section V, report externally identifiable transport damage and quantity deviations to the carrier upon delivery, record them on the delivery note and demand a damage report from the carrier and send it to us.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a123131 elementor-widget elementor-widget-text-editor\" data-id=\"a123131\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>5. If we receive justified notices of defects we will deliver the goods again or with the Purchaser&#8217;s consent credit it the value of the goods.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08332f0 elementor-widget elementor-widget-text-editor\" data-id=\"08332f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>6. The costs of subsequent fulfilment arising from the fact that the object of the delivery has been subsequently moved to a place other than the commercial establishment of the Purchaser shall not be assumed, unless the shipment complies with its intended use.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13ba3f7 elementor-widget elementor-widget-text-editor\" data-id=\"13ba3f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>7. Damage to the purchased goods, which are caused by improper storage, does not constitute a defect.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6986acc elementor-widget elementor-widget-text-editor\" data-id=\"6986acc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>8. If a notice of defects or return is unjustified, we are entitled to demand compensation for the expenses incurred from the Purchaser, and at least a processing fee of \u20ac 20.00 gross.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86a335e elementor-widget elementor-widget-text-editor\" data-id=\"86a335e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We shall as a gesture of goodwill replace, or reimburse the purchaser, for goods for which the expiry date expires or has expired in less than 2 months after delivery following the return of the goods or proof of their destruction and detailed information on the goods (batch, expiry, quantity) in writing.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36b4085 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"36b4085\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 21.6px\">VI. Resale and handing over of the goods<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3234fc elementor-widget elementor-widget-text-editor\" data-id=\"c3234fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Purchaser is obliged to sell or hand over the goods only completely (i.e. including packaging, leaflets, patient brochure, etc.).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d129704 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"d129704\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 21.6px\">VII. General liability<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64af92e elementor-widget elementor-widget-text-editor\" data-id=\"64af92e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. We are liable for intent or gross negligence, fraudulent concealment of defects, injury to life, limb or health, according to the German Medicines Act or according to the German Product Liability Act in accordance with the law. In the event of an assumed warranty we shall be liable in accordance with any applicable warranty conditions.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2e83cc elementor-widget elementor-widget-text-editor\" data-id=\"d2e83cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>2. In cases of simple negligence we shall only be liable in the event of the violation of an essential contractual duty the fulfilment of which alone enables the orderly performance of the contract and where the Purchaser regularly places its trust, or may place its trust, in its observation and more precisely \u2013 insofar as it is not regulated differently in Article III Section 7 for damages caused by delay \u2013 it shall be limited to predictable and typical damage in such cases. Liability on our part is excluded in all other cases.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c90e81c elementor-widget elementor-widget-text-editor\" data-id=\"c90e81c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3. Claims of the Purchaser due to defects shall become statute barred upon the expiry of a period of 12 months from the date of the transfer of risk, other claims after 12 months from the commencement of the statutory period of limitation. Contrary to point 1 of this Section VII.3, in the case of our liability due to the assumption of a warranty the warranty terms shall apply, and in the event of fraudulent concealment of a defect and claims for damages according to the German Pharmaceuticals Act and the German Product Liability Act, due to injury to life, limb or health and due to intentional or grossly negligent breaches of obligations the statutory limitation periods shall apply.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ecb5f7 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"0ecb5f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 21.6px\">VIII. Confidentiality<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-396863c elementor-widget elementor-widget-text-editor\" data-id=\"396863c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Purchaser undertakes to treat any special conditions agreed with it as well as all information that becomes available to it during the business relationship, which are marked as confidential or recognisable as our business or trade secrets due to other circumstances, as confidential and not make it accessible to third parties.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41ad5f0 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"41ad5f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 21.6px\">IX. Packaging<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2db71d1 elementor-widget elementor-widget-text-editor\" data-id=\"2db71d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The disposal of our sales packaging, which is generated in Germany by the private consumer as defined by the German Packaging Ordinance (VerpackV), is guaranteed by our participation in a Dual System as defined by the VerpackV.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f34a0b3 iscador-h2 elementor-widget elementor-widget-heading\" data-id=\"f34a0b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 21.6px\">X. Place of jurisdiction and applicable law<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c763f78 elementor-widget elementor-widget-text-editor\" data-id=\"c763f78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. The place of jurisdiction for all disputes resulting from or in connection with the contractual relationship shall be the competent court at our registered office. However, we are also entitled to bring an action at the registered office of the Purchaser.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f01e87 elementor-widget elementor-widget-text-editor\" data-id=\"7f01e87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>2. The law of the Federal Republic of Germany shall apply whilst excluding the UN Convention on contracts for the International Sale of Goods (CISG) for the legal relationships in connection with this contract.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09f0fcc elementor-widget elementor-widget-text-editor\" data-id=\"09f0fcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3. If individual provisions of this contract should be, or become, entirely or partially ineffective or null and void, this shall not affect the effectiveness of the remaining provisions of the contract. The ineffective or null and void provision shall be replaced by that legally effective ruling which comes as close as possible to achieving the economic purpose of the ineffective provision or null and void provisions. This shall also apply in cases of a loophole.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Iscador AG Switzerland\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"as of February 2018\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tTerms and Conditions and Return Policy in PDF (Download):\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tAGB: IAG_AGB_CH_eng_03_2018.pdfReturn Policy: IAG_Retourenregelung_CH_eng__03_2018.pdf\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tSection 1 General information\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tOur deliveries and services are performed exclusively in accordance with our General Terms and Conditions. If a provision of these General Terms and Conditions should be ineffective the remaining provisions shall remain unaffected by this. These provisions apply to consumers, entrepreneurs or both (hereinafter called buyer(s)).\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tThe current version of the GTC, which can be found online at www.iscador.com\\\/agb, is always valid. It replaces all previous versions. A printed copy of the version valid at the time of the award of contract and the order date, stating the respective status, can always be requested from Iscador AG.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tIscador AG is entitled to change the General Terms and Conditions in the event of new developments, changes in jurisdiction and other valid reasons. These are always valid for every subsequent award of contract and order and delivery (new contracts) after their publication online at www.iscador.com\\\/agb. The procedure for ongoing contracts is governed by general law.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tUpon the award of the contract and the order the valid version of the General Terms and Conditions which are pointed out to the purchaser in the event of interim updates, is recognised insofar as nothing else was expressly agreed upon prior to this in writing. Conflicting or differing terms and conditions of purchase of the buyer shall only become part of the contract after Iscador AG has provided its written consent.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tSection 2 Offer, award of contract, prices\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tOur offers are subject to change. Orders by the buyer as well as other agreements and assurances shall only be effective and binding once we have issued our confirmation in writing. If the creditworthiness of the buyer is reduced, the seller reserves the right to cancel the contract. Our deliveries and services are performed on the basis of the respectively valid pricelists. Unless otherwise stated, all the prices quoted are as a general rule in euros (CHF) excluding statutory VAT. Standard delivery of merchandise is performed as a package within Switzerland. Orders exceeding an order value of CHF 200.00 shall be delivered free of charge. A minimum quantity surcharge of CHF 25.00 shall be charged for orders under CHF 200.00.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tSection 3 Delivery\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tDelivery periods commence upon the date of order confirmation. If an agreed delivery date is exceeded, the buyer is entitled to set a grace period of two weeks. If the delivery obligation is not fulfilled by the expiry of this period, the buyer may cancel the order.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tIf failure to observe the delivery deadlines is due to force majeure or other disturbances for which we are not responsible, e.g. disruptions of operations, shortage of raw materials, strikes, traffic disruptions and delivery disruptions of suppliers, the agreed delivery deadlines shall be extended accordingly.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tThe ordering party shall only be entitled to claims for compensation for damages caused by delay if the delays were caused by gross negligence or intent.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tPart deliveries and corresponding invoices are permissible if they are reasonable for the buyer.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tSection 4 Offsetting and retention\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tOffsetting against our claim is only permissible if the claim of the buyer is undisputed or has been recognised by declaratory judgement. The buyer may only assert rights of retention if they result from the same legal relationship with the seller.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tSection 5 Warranty and notice of defects\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tIscador AG warrants that the delivered goods are complete and free of defects at the time of the transfer of risk. The buyer must inspect the goods for completeness and obvious defects immediately following receipt.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tThe warranty rights of the buyer due to defects of the product shall expire 6 months following the receipt of the goods by the buyer. If the buyer is a consumer, the warranty claims of the buyer shall become statute-barred two years after delivery of the goods to the buyer.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tExternally recognisable defects (transport damage, quantity deviations) must be noted on every delivery note and immediately reported to returns@iscador.com, but no later than within 5 working days of delivery of the goods. In the event of damage in transit the production of a damage report must also be requested from the haulier. Defects that are not immediately identifiable (hidden) must be reported to Iscador AG immediately after they have been identified, but at the latest upon the expiry of the warranty period. In the case of defects that are reported later Iscador AG shall reject any warranty and liability insofar as this is legally permissible.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tIf the delivered goods are defective and the buyer has provided a notice of defect in accordance with the contract, the defective goods shall be returned and replaced or credited by Iscador AG. However, the returning of the goods or replacement delivery is at any rate only possible if and to the extent that fault-free replacement goods are still available at Iscador AG. All further warranty claims and legal remedies of the buyer shall- insofar as they are legally permissible &#8211; be prohibited.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tIf the buyer fails to examine the goods or to notify of the defects in a timely manner, the delivered goods shall be deemed to have been approved.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tIf defects can be attributed to improper or inappropriate treatment or storage at the buyer\\u2019s premises, any liability on the part of Iscador AG shall be excluded.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tThe buyer is entitled to a replacement delivery if items with an expiry date of less than 3 months are delivered or individual batches are withdrawn by Iscador AG or an authority, provided the return is performed by the buyer within two months of the announcement.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tSection 6 Returns and complaints\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tThere is no right of return vis-\\u00e0-vis Iscador AG in principle for goods that have been properly delivered. In the case of any return or complaint, notification must always be provided in advance of the intended return shipment that must generally be prepaid and in particular also in those cases where the goods were not purchased directly from Iscador AG as a seller. Please note our separate return policy concerning this. In the event of an unjustified return or complaint of properly delivered goods, Iscador AG may charge a gross processing fee of CHF 20.00. In the event of a deterioration in the condition of the goods, restriction of the saleability, damage due to improper handling or defective packaging of the return, the potential additional right of compensation for damages or claims for damages also remains reserved.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tSection 7 Returns and exchanges\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tThe return and exchange of goods delivered fault-free and in accordance with the contractual agreement is excluded.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tThe separate Returns Regulations of Iscador AG shall be binding for returns.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tSection 8 Conclusion of contract\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tUpon the conclusion of the contract, the buyer expressly accepts the terms and conditions of Iscador AG as part of the contract.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tOffers made by Iscador AG are non-binding unless they are expressly designated as &#8220;binding&#8221;. If Iscador AG does not raise an objection to an order received based on an offer within three working days, then the provisions of the offer shall come into force.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tIscador AG is additionally entitled, but not obliged, to already deliver goods on the basis of verbal orders from buyers.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tSection 9 Payment conditions\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tPayment conditions: 30 days net from date of invoice.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tSection 10 Default in payment\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tIf the buyer does not observe the payment deadline the buyer shall be in default following the expiry of the deadline. In this case, Iscador AG is entitled to demand default interest of 2% of the net invoice amount from the second reminder onwards.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tIf a delay occurs in the payments, Iscador AG also has the right to suspend or withdraw from all delivery and credit obligations entered into without setting a grace period. The same applies if the buyer becomes insolvent.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tSection 11 Liability\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tIscador AG is only liable for damages incurred by the buyer due to intentional or grossly negligent behaviour on the part of Iscador AG. Any further liability shall be excluded insofar as this is legally permissible. In particular, Iscador AG is not liable for direct or indirect damages such as lost profits, savings that have not been realised, loss of business opportunities or claims of third parties.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tSection 12 Non-disclosure clause\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tIscador AG and the buyer shall undertake not to disclose any information regarding the terms of the contract (including discounts) as well as business and trade secrets to third parties, which are known to them as a result of the processing of goods orders.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tSection 13 Place of Jurisdiction\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tThe exclusive place of jurisdiction for all disputes, claims from or in connection with these General Terms and Conditions, or individual deliveries is Arlesheim, BL. If the buyer is a consumer, the courts at his\\\/her domicile and the courts at the headquarters of Iscador AG are optionally available to him\\\/her.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tSection 14 Choice of law\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tThese General Terms and Conditions or individual deliveries are subject to Swiss substantive law in all parts (excluding the provisions of the Vienna Convention on the International Sale of Goods).\"}},{\"@type\":\"Question\",\"name\":\"Iscador AG Germany\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"As of January 2024\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tTerms and Conditions and Return Policy in PDF (Download):\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tIAG_AVB_DE_en_2.0_01.2024\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tI. Scope, conclusion of contract\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t1. These terms and conditions of sale only apply to persons, who act upon conclusion of the contract in the exercise of their commercial or independent professional activity (entrepreneurs as defined by Section 14 of the German Civil Code (BGB)), legal persons under public law and special funds under public law.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t2. For all our deliveries &#8211; including future deliveries &#8211; to purchasers as defined by Section I. (hereinafter referred to as &#8220;Purchaser&#8221;), the following terms and conditions shall exclusively apply, unless otherwise agreed in writing. The terms and conditions of the purchaser shall not become part of the contract, even if we do not expressly object to them.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t3. Verbal collateral agreements or undertakings of our employees, which go beyond the contents of the written contract or change these conditions to our disadvantage, shall only be effective after we have confirmed them in writing.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t4. Our offers are non-binding insofar as they are not expressly designated as binding. Contracts shall only come into being through our written confirmation of order or delivery. Fax or emails are also accepted written forms.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tII. Prices and terms of payment\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t1. Our prices result from the respective valid price list and within Germany are delivery duty paid (DDP) shipping point and in other European countries FCA from Ehrenkirchen (Incoterms\\u00ae 2010) net in Euro including packaging in parcels and where applicable plus statutory turnover tax.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t2. In the case of orders of less than \\u20ac 200.00, we shall charge a minimum quantity surcharge of \\u20ac 25.00.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t3. Payments shall be transferred to our account within 30 days of receipt of the invoice without any deduction and free of charges. The decisive factor in terms of the timeliness of payment is irrevocable payment of the amount into our account.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t4. A delay in payment or other circumstances that indicate a significant deterioration in the financial circumstances of the purchaser following conclusion of the contract entitle us to demand immediate payment of all our claims which are based on the same legal relationship.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t5. In the event of a delay in payment we shall charge interest of 9 percentage points above the basic rate of interest, but at least 10%.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t6. The purchaser is only entitled to withhold payments or set off against counterclaims insofar as its counterclaims are undisputed or have been legally established.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tIII. Delivery, transfer of risk, force majeure, default\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t1. Delivery within Germany is performed DDP shipping point and in other European countries FCA Ehrenkirchen (Incoterms\\u00ae 2020). Unless otherwise stated in our order confirmation, our dispatch center is located at Reutackerstr. 10, DE-79591 Eimeldingen.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t2. Partial deliveries are permissible to a reasonable extent.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t3. An agreed delivery period commences upon receipt of the confirmation of order, but not before clarification of all details of the order execution, the provision of any documents required for the delivery that need to be procured by the purchaser, permits as well as receipt of an agreed down payment or guarantee of payment.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t4. Our delivery obligation is subject to timely and correct self-delivery by our suppliers, unless the incorrect or delayed self-delivery is our fault. In this case we can withdraw from the contract.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t5. Based on Based on DDP shipping point (Incoterms\\u00ae 2010) the risk shall be transferred to the purchaser following delivery. In the case of European deliveries the risk based on FCA Ehrenkirchen Incoterms\\u00ae 2010 shall be transferred to the purchaser following shipment. \\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t6. Force majeure, e.g. mobilisation, war, rebellion or similar unforeseen, unavoidable or unacceptable events, which we are not responsible for, e.g. strikes, lockouts, industrial disputes, difficulties in material procurement, transportation delays, shortages of labour, energy or raw materials, government measures, and difficulties in obtaining permits, especially import or export licences, shall prolong the delivery deadlines by the duration of the disruption and its impacts. This shall also apply if the obstructions occur at the premises of our upstream suppliers or during an existing delay. If the obstruction is not merely temporary in nature both parties are entitled to withdraw from the contract. Claims for damages shall be excluded in the cases stated in Section 6 of this Article III.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t7. If we are in default and the Purchaser consequently suffers a damage\\\/loss, our liability in cases of ordinary negligence shall be limited to 0.5% per completed week of default, but in total to max. 5% of the net invoice amount of the part of the delivery affected by the default. Statutory claims for compensation in lieu of performance in accordance with Article VII shall remain unaffected.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tIV. Retention of title\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t1. We shall retain title of the goods delivered until we receive all the payments from the existing business relationship with the Purchaser. If there is a current account relationship with the Purchaser, the retention of title shall extend to the recognised balance.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t2. The Purchaser is obliged to carefully store the goods subject to retention of title and to sufficiently insure them at its own cost against loss and damage at the replacement value. The Purchaser shall now already assign us claims arising from the insurance relationship to the transfer of title subject to a condition precedent. We shall accept the assignment.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t3. The Purchaser may sell the goods subject to retention of title, in the ordinary course of business, however, assigns to us all claims from the resale of the goods subject to retention of title in full in advance. We shall accept the assignment. We shall accept the assignment.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t4. The Purchaser is entitled to collect the accounts receivables assigned to us as long as it meets its payment obligations. If the Purchaser no longer meets its payment obligations we can revoke the authorisation to resell and demand that the Purchaser notifies us of the accounts receivables assigned and its debtors, provides us with all the necessary information for the collection, hands over relevant documents and informs the debtors of the assignment. The taking back of the goods subject to retention of title is not deemed to be a withdrawal of the contract. If we declare the withdrawal of the contract we are entitled to sell the goods on the open market.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t5. The Purchaser must immediately inform us if third parties access goods subject to retention of title. Costs incurred by the resisting of such an action shall be assumed by the Purchaser, unless they can be collected from the third party.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t6. If the value of the securities exceeds our accounts receivables by more than 10% then we shall thus upon the Purchaser\\u2019s request release securities of its choice.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tV. Defects and taking back of goods\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t1. Our product descriptions do not constitute any warranty.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t2. The Purchaser may only assert any rights due to material defects if it has duly fulfilled its legal obligations to inspect and issue a complaint concerning the goods delivered. The Purchaser must inspect the goods immediately following their delivery for any obvious material defects. The Purchaser must immediately notify us of obvious material defects following delivery, and of concealed defects immediately following their discovery.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t3. Notifications of defects must be submitted in writing, if possible by email, stating the nature and extent of the defect to the following address: returns@iscador.com.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t4. Insofar as we have undertaken to transport the goods, the Purchaser shall in addition to its obligations under paragraphs 2 and 3 of this Section V, report externally identifiable transport damage and quantity deviations to the carrier upon delivery, record them on the delivery note and demand a damage report from the carrier and send it to us.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t5. If we receive justified notices of defects we will deliver the goods again or with the Purchaser&#8217;s consent credit it the value of the goods.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t6. The costs of subsequent fulfilment arising from the fact that the object of the delivery has been subsequently moved to a place other than the commercial establishment of the Purchaser shall not be assumed, unless the shipment complies with its intended use.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t7. Damage to the purchased goods, which are caused by improper storage, does not constitute a defect.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t8. If a notice of defects or return is unjustified, we are entitled to demand compensation for the expenses incurred from the Purchaser, and at least a processing fee of \\u20ac 20.00 gross.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tWe shall as a gesture of goodwill replace, or reimburse the purchaser, for goods for which the expiry date expires or has expired in less than 2 months after delivery following the return of the goods or proof of their destruction and detailed information on the goods (batch, expiry, quantity) in writing.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tVI. Resale and handing over of the goods\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tThe Purchaser is obliged to sell or hand over the goods only completely (i.e. including packaging, leaflets, patient brochure, etc.).\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tVII. General liability\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t1. We are liable for intent or gross negligence, fraudulent concealment of defects, injury to life, limb or health, according to the German Medicines Act or according to the German Product Liability Act in accordance with the law. In the event of an assumed warranty we shall be liable in accordance with any applicable warranty conditions.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t2. In cases of simple negligence we shall only be liable in the event of the violation of an essential contractual duty the fulfilment of which alone enables the orderly performance of the contract and where the Purchaser regularly places its trust, or may place its trust, in its observation and more precisely \\u2013 insofar as it is not regulated differently in Article III Section 7 for damages caused by delay \\u2013 it shall be limited to predictable and typical damage in such cases. Liability on our part is excluded in all other cases.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t3. Claims of the Purchaser due to defects shall become statute barred upon the expiry of a period of 12 months from the date of the transfer of risk, other claims after 12 months from the commencement of the statutory period of limitation. Contrary to point 1 of this Section VII.3, in the case of our liability due to the assumption of a warranty the warranty terms shall apply, and in the event of fraudulent concealment of a defect and claims for damages according to the German Pharmaceuticals Act and the German Product Liability Act, due to injury to life, limb or health and due to intentional or grossly negligent breaches of obligations the statutory limitation periods shall apply.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tVIII. Confidentiality\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tThe Purchaser undertakes to treat any special conditions agreed with it as well as all information that becomes available to it during the business relationship, which are marked as confidential or recognisable as our business or trade secrets due to other circumstances, as confidential and not make it accessible to third parties.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tIX. Packaging\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tThe disposal of our sales packaging, which is generated in Germany by the private consumer as defined by the German Packaging Ordinance (VerpackV), is guaranteed by our participation in a Dual System as defined by the VerpackV.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\tX. Place of jurisdiction and applicable law\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t1. The place of jurisdiction for all disputes resulting from or in connection with the contractual relationship shall be the competent court at our registered office. However, we are also entitled to bring an action at the registered office of the Purchaser.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t2. The law of the Federal Republic of Germany shall apply whilst excluding the UN Convention on contracts for the International Sale of Goods (CISG) for the legal relationships in connection with this contract.\\n\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t3. If individual provisions of this contract should be, or become, entirely or partially ineffective or null and void, this shall not affect the effectiveness of the remaining provisions of the contract. The ineffective or null and void provision shall be replaced by that legally effective ruling which comes as close as possible to achieving the economic purpose of the ineffective provision or null and void provisions. This shall also apply in cases of a loophole.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f21eb5b e-flex e-con-boxed e-con e-parent\" data-id=\"f21eb5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc64179 iscador-divider elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"bc64179\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7d3080 elementor-widget elementor-widget-template\" data-id=\"c7d3080\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"237289\" class=\"elementor elementor-237289 elementor-236363 elementor-236363\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5beb5e8c iscador-kachel-bar-wrapper e-flex e-con-boxed e-con e-parent\" data-id=\"5beb5e8c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3b7d892b e-con-full e-flex e-con e-child\" data-id=\"3b7d892b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-668ac69f iscador-icon-kachel elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"668ac69f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/preview.iscador.com\/services\/kontakt\/\" tabindex=\"-1\"><img fetchpriority=\"high\" decoding=\"async\" width=\"288\" height=\"288\" src=\"https:\/\/iscador.com\/wp-content\/uploads\/2022\/03\/kontakt_Icon_Iscador-1.png\" class=\"elementor-animation-grow attachment-medium_large size-medium_large wp-image-227629\" alt=\"Kontakt\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/preview.iscador.com\/services\/kontakt\/\">Contact<\/a><\/h3><p class=\"elementor-image-box-description\">Get in touch with us<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-659cc4ff e-con-full e-flex e-con e-child\" data-id=\"659cc4ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17eeb675 iscador-icon-kachel elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"17eeb675\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/iscador.com\/en\/about-us\/career\/\" tabindex=\"-1\"><img decoding=\"async\" width=\"288\" height=\"288\" src=\"https:\/\/iscador.com\/wp-content\/uploads\/2022\/03\/Stellen_Icon_Iscador-1.png\" class=\"elementor-animation-grow attachment-medium_large size-medium_large wp-image-227641\" alt=\"Stellen\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/iscador.com\/en\/about-us\/career\/\">We are looking for you<\/a><\/h3><p class=\"elementor-image-box-description\">Your career at Iscador AG<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-122cdb2e e-con-full e-flex e-con e-child\" data-id=\"122cdb2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f113c3c iscador-icon-kachel elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"5f113c3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/iscador.com\/en\/professionals-section-teaser\/\" tabindex=\"-1\"><img decoding=\"async\" width=\"288\" height=\"288\" src=\"https:\/\/iscador.com\/wp-content\/uploads\/2022\/03\/Fachbereich_Icon_Iscador-1.png\" class=\"elementor-animation-grow attachment-medium_large size-medium_large wp-image-227644\" alt=\"Bereich f\u00fcr Fachkreise\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/iscador.com\/en\/professionals-section-teaser\/\">Professionals Section<\/a><\/h3><p class=\"elementor-image-box-description\">Area for medical professionals<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89b9f2c e-flex e-con-boxed e-con e-parent\" data-id=\"89b9f2c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General terms and conditions Iscador AG Switzerland as of February 2018 Terms and Conditions and Return Policy in PDF (Download): AGB: IAG_AGB_CH_eng_03_2018.pdf Return Policy: IAG_Retourenregelung_CH_eng__03_2018.pdf Section 1 General information Our deliveries and services are performed exclusively in accordance with our General Terms and Conditions. If a provision of these General Terms and Conditions should be [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"folder":[410],"class_list":["post-237340","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/iscador.com\/en\/wp-json\/wp\/v2\/pages\/237340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iscador.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iscador.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iscador.com\/en\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/iscador.com\/en\/wp-json\/wp\/v2\/comments?post=237340"}],"version-history":[{"count":0,"href":"https:\/\/iscador.com\/en\/wp-json\/wp\/v2\/pages\/237340\/revisions"}],"wp:attachment":[{"href":"https:\/\/iscador.com\/en\/wp-json\/wp\/v2\/media?parent=237340"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/iscador.com\/en\/wp-json\/wp\/v2\/folder?post=237340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}